Terms & Conditions

Effective Date: September 1, 2026

Welcome to FALCON Textile Equipment.

These Terms & Conditions (“Terms”) govern your use of our website and your purchase or enquiry regarding our industrial sewing machines, spare parts, textile equipment, and related products.

By accessing our website, submitting an enquiry, requesting a quotation, or purchasing products from FALCON Textile Equipment, you agree to these Terms.

About FALCON Textile Equipment

FALCON Textile Equipment specializes in industrial sewing machine spare parts, textile equipment, and related components for the garment and textile industry.

We aim to provide reliable products and practical solutions to support garment manufacturing, maintenance, and production operations.

Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and other information displayed on our website are accurate and up to date.

However, minor variations may occur due to:

  • Manufacturer updates
  • Product model or specification changes
  • Packaging changes
  • Availability of different product versions
  • Differences in screen or display settings

Product images are provided for general representation and may not always reflect the exact packaging or appearance of the item supplied.

Product Compatibility

Customers are responsible for confirming that a spare part or component is compatible with their particular sewing machine, model, or equipment before placing an order.

If you are uncertain about compatibility, we recommend contacting FALCON Textile Equipment before purchasing and providing the relevant machine model, part number, or other required details.

We will make reasonable efforts to assist with compatibility enquiries based on the information provided by the customer.

Prices and Quotations

All prices displayed on our website are subject to change without prior notice.

A quotation provided by FALCON Textile Equipment may be subject to product availability, validity periods, delivery charges, taxes, and other applicable costs.

Unless specifically stated otherwise, a quotation does not guarantee product availability after its stated validity period.

Orders

Submitting an order or enquiry does not necessarily constitute acceptance of the order.

FALCON Textile Equipment reserves the right to accept, reject, modify, or cancel an order where appropriate, including in cases involving:

  • Incorrect product information
  • Pricing errors
  • Product unavailability
  • Incorrect customer information
  • Suspected fraudulent activity
  • Other circumstances affecting our ability to fulfill the order

If an order cannot be fulfilled, we will make reasonable efforts to notify the customer.

Payment

Payment terms may vary depending on the product, order size, customer, quotation, and agreed business arrangement.

Customers are responsible for providing accurate payment and billing information where required.

Any applicable payment processing charges, taxes, delivery charges, or other agreed costs may be added to the final amount.

Delivery

Delivery times may vary depending on product availability, order quantity, destination, courier or freight service, and other circumstances.

Any delivery timeframe provided by FALCON Textile Equipment is an estimate unless specifically confirmed otherwise.

Delays caused by courier services, transportation issues, customs, weather, government restrictions, or other circumstances beyond our reasonable control may occur.

Inspection Upon Delivery

Customers are encouraged to inspect products upon delivery and notify FALCON Textile Equipment as soon as reasonably possible if they receive an incorrect, damaged, or visibly defective item.

Where applicable, customers may be required to provide photographs, order details, packaging information, or other evidence to help us investigate the issue.

Returns and Exchanges

Returns or exchanges may be accepted subject to the product type, condition, warranty terms, and the circumstances of the request.

Products must generally be returned in an unused and suitable condition with their original packaging where applicable.

Certain products may not be eligible for return or exchange due to their nature, customization, installation, use, or other applicable conditions.

Customers should contact FALCON Textile Equipment before returning any product.

Warranty

Where a product is supplied with a manufacturer’s or FALCON Textile Equipment warranty, the applicable warranty terms will govern the warranty claim.

Warranty coverage may not apply to damage resulting from:

  • Incorrect installation
  • Improper use
  • Negligence
  • Unauthorized modification or repair
  • Normal wear and tear
  • Accidental damage
  • Use outside the manufacturer’s specifications

Warranty availability may vary between products.

Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Attempt to gain unauthorized access to our website or systems
  • Introduce malicious software or harmful code
  • Interfere with website operation or security
  • Use the website for fraudulent activities
  • Copy or misuse website content without permission
  • Submit false, misleading, or unauthorized information

Intellectual Property

All website content, including text, logos, graphics, photographs, product descriptions, branding, design elements, and other materials, is owned by or licensed to FALCON Textile Equipment unless otherwise stated.

You may not reproduce, modify, distribute, publish, or commercially exploit our intellectual property without prior written permission.

Third-Party Services and Links

Our website may contain links to third-party websites or services.

These services are operated independently from FALCON Textile Equipment, and we are not responsible for their content, availability, policies, or practices.

Limitation of Liability

To the extent permitted by applicable law, FALCON Textile Equipment shall not be responsible for indirect, incidental, consequential, or business-related losses arising from the use of our website or products.

Customers are responsible for ensuring that products are suitable for their intended application and are properly installed, maintained, and operated.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Force Majeure

FALCON Textile Equipment will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, fire, strikes, transportation disruptions, government actions, war, civil unrest, power failures, internet disruptions, or other unforeseen events.

Changes to These Terms

FALCON Textile Equipment reserves the right to update or modify these Terms & Conditions from time to time.

Updated Terms will be published on this page with a revised effective date.

Your continued use of our website after changes are published constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising in connection with these Terms or our services shall be subject to the jurisdiction of the appropriate courts in Pakistan, subject to applicable law.

Contact Us

For questions regarding these Terms & Conditions, orders, products, quotations, or other business matters, please contact:

FALCON Textile Equipment
Al Noor Society, Block 19, Gulberg Town, Karachi, Pakistan

Email: sales@falcontequip.com
Phone: +92 311 1900131