Privacy Policy

Effective Date: September 1, 2026

FALCON Textile Equipment

(“FALCON”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting or using our website, products, and services.

This Privacy Policy explains how we collect, use, store, and protect your information.

Information We Collect

When you interact with FALCON Textile Equipment, we may collect information such as:

  • Full name
  • Company or business name
  • Contact number
  • Email address
  • Billing and delivery address
  • Product and order information
  • Enquiries and messages submitted through our website
  • Information you provide when requesting quotations or product details

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and general website usage information.

How We Use Your Information

We may use the information we collect to:

  • Process and manage orders and enquiries
  • Provide quotations and product information
  • Communicate with customers regarding their orders or requests
  • Arrange delivery or shipment of products
  • Provide customer support
  • Improve our products, services, and website
  • Maintain business and transaction records
  • Prevent fraudulent, unauthorized, or unlawful activity
  • Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to our business activities without appropriate justification or, where required, your consent.

Communication

If you contact FALCON Textile Equipment by email, phone, WhatsApp, contact form, or other communication channels, we may retain the information you provide to respond to your enquiry and maintain appropriate business records.

We may contact you regarding your enquiry, quotation, order, delivery, or other service-related matters.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and improve the overall user experience.

You can adjust your browser settings to refuse or restrict cookies. However, disabling certain cookies may affect some website features.

Sharing of Information

FALCON Textile Equipment does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers where required to operate our business, such as:

  • Delivery and courier companies
  • Payment or financial service providers
  • Website hosting and technical service providers
  • IT, security, or maintenance providers
  • Professional advisers where necessary
  • Government or regulatory authorities where legally required

We only share information where reasonably necessary for the relevant business or legal purpose.

Protection of Your Information

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal and transaction information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When information is no longer required, we may securely delete or anonymize it where appropriate.

Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

FALCON Textile Equipment is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any external website you visit.

Your Privacy Choices

Depending on applicable law, you may have the right to request information about the personal data we hold about you, request correction of inaccurate information, or ask us to delete information where there is no legitimate reason for us to retain it.

To make a privacy-related request, please contact us using the details provided below.

Children’s Privacy

Our website and services are intended for businesses, professionals, and general users and are not specifically directed toward children.

We do not knowingly collect personal information from children for purposes unrelated to our legitimate business activities.

Changes to This Privacy Policy

FALCON Textile Equipment may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be published on this page with a revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

FALCON Textile Equipment
Al Noor Society, Block 19, Gulberg Town, Karachi, Pakistan

Email: sales@falcontequip.com
Phone: +92 311 1900131